Although English is not as widely spoken in Japan as in some other countries, with a little preparation and the right approach, you can easily get by. You don’t need to worry about not knowing Japanese, let alone the Japanese script.
Language situation in Japan
- English in everyday life:
- Most Japanese learn English at school, but their ability to actively use it is limited. The older generation usually speaks less English than the younger generation.
- English is more commonly heard in tourist areas, airports, and large cities like Tokyo, Osaka, or Kyoto. There is usually a staff member at the airport or train station who can speak English better or worse, but is always willing to help.
- Using gestures and non-verbal communication:
- The Japanese are used to using gestures and pointing, which makes it easier to understand. Don’t be afraid to communicate non-verbally.
Communication tips
- Learn some basic Japanese phrases, the locals will really appreciate it:
- A few simple phrases can make your journey much easier:
- Konnichiwa (Hello)
- Arigatou gozaimasu (Thank you)
- Sumimasen (Excuse me/please)
- Eigo o hanasemasu ka? (Do you speak English?)
- Kore wa ikura desu ka? (How much does it cost?)
- Watashi wa chekokyōwakoku shusshindesu (I’m from the Czech Republic)
- A few simple phrases can make your journey much easier:
- Bring a portable translator or app with you:
- Apps like Google Translate (with offline functionality) or Papago are invaluable. The camera function will help you translate texts on signs and menus (most restaurants, however, also have photos of the dishes on their menus).
- Use simple English:
- If you communicate in English, use short sentences, speak slowly, and avoid slang.
- Use an online translator:
- If you have a specific question, write it down in Japanese beforehand using the online translator on your phone.
Wondering how to get around Japan? Try the JR Pass! Read more…
Availability of English-speaking services
- Transportation:
- Train stations often have information boards in both Japanese and English.
- There are bilingual signs on the subway or trains.
- In large cities, you can usually find English-speaking staff at tourist counters.
- Taxi apps like Uber or Japan’s GO app can help you communicate without a language barrier.
- Restaurants and dining:
- Many restaurants in large cities have menus in English or with pictures.
- Some modern restaurants use electronic ordering systems where you can choose English.
- Hotels and Accommodation:
- International hotels usually have English-speaking staff. However, this is not always the case in smaller ryokans (traditional inns).
- Tourist attractions:
- Important tourist sites often have information boards in English.
- Guided tours in English are common at larger attractions such as castles, temples or museums.
- Hospitals and emergency rooms:
- There are hospitals with English-speaking staff in large cities. You can find information about these facilities online or at airports.
Practical tips for tourists
- Tourist information centers:
- You can find centers at larger train stations and airports where staff often speak English and can provide you with maps or transportation information.
- English-friendly Japanese:
- If you get stuck, younger people or students who have more language skills and are keen to practice their English will often be able to help.
- Use local apps:
- Japanese apps like NAVITIME (for transportation) or GuruNavi (for restaurants) often offer an English version.

